How to contact customer service? Please contact us using the app (contact page in side menu) or to our customer service center at [email protected]
What phone operation systems are supported by Bid&Fix? 1. Android – versions 4.3 and up. 2. iPhones must have at least iOS 8 installed.
How can I logout from the App? No need to logout – just exit the app. It you don’t want to get any notification, please turn this option off.
Where can I see tutorial on how to use the app? On the left side menu press on ‘Tutorial’.
Where can I view all my notifications? On the left side menu press on ‘Notifications’. Unread notifications background are marked with grey.
What is the calendar icon on the right top corner? This icon specifies whether you have scheduled appointments. The number counts how many appointments scheduled by you and still in status ‘open’.
What is the bell icon on the right top corner? This icon specifies whether you have new notifications or not, the number counts how many new notifications you got.
How can I view old jobs? 1. On the side menu press on ‘History’. 2. Then, view all the historical jobs and see whether they are closed or canceled. 3. You can also delete the request from the view by sliding left on the request.
How do I bid on a job? 1. Select ‘Tasks & offers’ from main side menu. 2. You can view new requests from customers under ‘Offers’ section. 3. View the request info and if you interesting to do the job just press ‘PREPARE AN OFFER’. 4. Please specify availability and prices. 5. Once the ‘SUBMIT’ […]
How to cancel my subscription? Go to the side menu and select ‘My account’, press the gray button ‘CANCEL MY SUBSCRIPTION’ and confirm.